Nexus Flow

General Information

This privacy policy applies only to the actions of Company and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Company is the “data controller”. This means that Company determines the purposes for which, and the manner in which, your Data is processed.

■ Procurement of Personal Data

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).

We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
  • Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

■ Practical Applications of Your Data

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:

  • To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
  • To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
  • In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
  • As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.

The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement.

Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information.

We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list.

We also use information in aggregate form (so that no individual user is identified) for the following purposes:

  • For marketing analytics
  • To aid strategic development
  • To audit usage of the System

■ Disclosures

We aggregate Personal Information from a variety of sources including partners, service providers, and publicly accessible databases. This information may be merged with existing data to enhance our services, facilitate user experience improvements, and identify potential clients and opportunities.

■ Disclosure of Personal Information

Commitment to Data Security

Our company strives to secure the information collected on our websites through physical, electronic, and managerial safeguards. However, no electronic transmission is entirely secure, and we continuously adapt our security measures to industry standards as needed.

■ Website Links to External Pages

We are cautious about the external links we provide from our website to ensure they are relevant and safe for our users. However, we cannot guarantee the content quality or privacy practices of these sites. We do not accept liability for external content, nor do we assume any responsibility for the privacy practices of these external websites. We encourage you to exercise caution and review the privacy policies of any external sites before providing any personal data.

■ Updates to Privacy Statement

This Privacy Policy is regularly reviewed to make sure that we continue to serve your privacy interests and we reserve the right to update it as we deem necessary.

■ Legal Mandates on Data Privacy

Commitment to Legal Compliance in Data Privacy

We ensure strict adherence to national and international data privacy laws, safeguarding user information in accordance with legal requirements. Our practices are firmly rooted in the legal obligations and protections provided under these laws.

■ Additional Elements

Change in Purpose

We will use your personal data for the purposes we collected it unless we need to use it for a different reason that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis allowing us to do so. We may process your personal data without your knowledge or consent where required or permitted by law.

■ Analytical Cookies

Our site uses cookies to enhance navigation and gather information about user interactions. This data helps us optimize our website and improve its functionality. We track items like page visits and time spent on our site, all while maintaining your anonymity. Consult our Cookies Policy for more information.